1. Introduction

AlphoGen respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our video creation service.

2. Information we collect

We collect account information, generation prompts, uploaded reference assets, usage data, billing metadata, and standard technical data used for security, analytics, and service reliability.

3. How we use your data

We use your data to deliver the service, create and store your videos, process subscriptions, improve product quality, prevent abuse, and maintain platform security.

4. Prompts, assets, and outputs

Your prompts, uploaded references, saved looks, generated media, and verified assets remain private to your account unless you explicitly choose to share them or an administrator deliberately publishes a curated gallery item.

5. Service providers

We rely on carefully selected infrastructure, payment, storage, authentication, and AI processing partners. These processors are used only to operate AlphoGen and are bound by contractual data-protection obligations.

6. Data location and retention

We retain account and generation history while your account remains active, unless deletion is requested or required by law. Retention periods may vary for security logs, billing records, and backups.

7. Your rights

Depending on your jurisdiction, you may request access, correction, deletion, export, or restriction of your personal data. Contact us to exercise these rights.

For privacy questions, contact ai@alphogen.com.